With the recent heavy rainfall in Hobart and some surrounding areas causing flooding, as well as severe weather and heavy rainfall in areas of Victoria, we’re here to support our customers as quickly as possible.

If you need to make a claim due to flood or storm damage, please contact us as soon as you’re safe and able to do so.

Notifying us of your claim as soon as possible helps us speed up the claims process to get you back on your feet sooner.

Disaster finance arrangements

The Federal Government has announced disaster assistance will be provided by the jointly funded Commonwealth-State Natural Disaster Relief and Recovery Arrangements, for a period of three months. For further information on the assistance, please refer to the government’s Disaster Assist website.

Please remember:

  • Always follow the advice and direction of emergency services
  • Never try to drive through flood-affected areas
  • For general help in floods and storms, ring the SES on 132 500

Flood cover

We cover flood damage under the following policies:

  • Home building
  • Home contents
  • Motor vehicle
  • Motorcycle
  • Caravan

Storm cover

We cover storm damage under the following policies:

  • Home building
  • Home contents
  • Farm
  • Commercial
  • Motor vehicle
  • Motorcycle
  • Caravan

How to claim

If you’re insured directly with QBE, call us on 133 QBE (133 723) and press 3 for Claims.

If you bought your policy from an intermediary or your financial institution, contact them to make your claim.

It’s ok if you don’t know your policy details when you contact us; with your name and address we’ll find it for you. Alternatively, contact your intermediary if your insurance has been placed with one of our brokers.

Current warnings

For the latest information on the weather in Tasmania and Victoria, please listen to local radio and monitor information from the below sources.

Bureau of Meteorology
http://www.bom.gov.au/
Twitter - @BOM_au

Tasmania Fire Service
http://www.fire.tas.gov.au
Twitter – @TasFireService
Facebook – https://www.facebook.com/TasmaniaFireService

Tasmania SES
http://www.ses.tas.gov.au
132 500
Twitter – @SESTasmania
Facebook – https://www.facebook.com/sestasmania

Tasmania Police Force
http://www.police.tas.gov.au
131 444
Twitter – @TasmaniaPolice
Facebook – https://www.facebook.com/Tas.Police

Victoria Fire and Rescue
https://fireservices.vic.gov.au/
Facebook – https://www.facebook.com/victoriafirerescue

Victoria SES Emergency Services
http://emergency.vic.gov.au

Victoria State Emergency Service
http://www.ses.vic.gov.au
132 500
Twitter – @vicsesnews
Facebeook – https://www.facebook.com/vicses

Victoria Police Force
www.police.vic.gov.au
Twitter – @VictoriaPolice
Facebook - facebook.com/victoriapolice