With the ash from Volcano Rinjani having now dissipated, we’re are pleased to advise QBE will lift the restrictions previously placed on cover for this event from 12:01am 5 December 2015.

Customers currently on their trip and in need of assistance, or, outside the above mentioned hours can be directed to QBE Assist by phone: +61 3 8523 2800 or e-mail: qbeassist@qbe.com

Visit www.smartraveller.gov.au for travel advice and warnings.

Additional information about travel insurance cover provision for policyholders currently overseas that have been affected or who are yet to depart Australia:

Important Advice for Policyholders of QBE Travel Insurance: Mount Rinjani volcano