We'd like to assure you QBE is closely monitoring the current situation in Chile and the associated impact on our customers' travel plans following the eruption of the Calbuco volcano.

The volcano erupted on Wednesday 22 April (local time) in the Los Logas region of southern Chile, resulting in the closure of several airports and border crossings to Argentina. Chilean authorities have issued a red alert and evacuated areas surrounding the volcano. Australians in the region have been advised to monitor the media and follow the instructions of local authorities.

Ash cloud from the eruption is expected to interrupt flights to and from Chile and Argentina, and possibly surrounding areas as the ash cloud thickens and moves.

If you are planning a trip to Chile and surrounding  areas, or have already departed, this event may have an effect on your cover.

Visit www.smartraveller.gov.au for travel advice and warnings.

Additional information about travel insurance cover provision for policyholders currently overseas that have been affected or who are yet to depart Australia:

Important Advice for Policyholders of QBE Travel Insurance: Calbuco volcano eruptions, Chile


Emergency Assistance

Emergency assistance

+61 3 8523 2800 24/7 assistance