Our Sales and Service centres will be closed Thursday 25 April for ANZAC Day.
Received a communication about a remediation payment?
Understand why
If you’re injured or become sick in the course of your job, and your employer has QBE Workers Compensation insurance, you may be entitled to make a claim. Workers Compensation helps to cover medical expenses, rehabilitation costs and loss of earnings, which means you can focus on recovering and getting back to work.
The claims process varies slightly from state to state, but here’s how it works:
| 1 | Let your employer know about the injury immediately, and complete your workplace injury register. |
| 2 | See a doctor for treatment – they may give you a medical certificate. |
| 3 | Tell us about the injury using a First Contact Form or contact your local QBE branch. |
| 4 | Get a Workers Claim Form from your employer or online. |
| 5 | Give the completed claim form and your Workers Compensation medical certificate to your employer |
| 6 |
Either you or your employer can send the documents to us: Post: your local QBE branch |
| 7 | We’ll assess your claim. |
| 8 | If you’re entitled to Workers Compensation we’ll get in touch to discuss your treatment, rehabilitation and return to work plan. You’ll have a single point of contact throughout the process. |
| 9 | Once your treatment is complete and you’ve made a full return to work, we’ll close your claim. |