Need to claim? We’re here to help. Select your policy to find out what to do.
You can lodge a claim by submitting a claim form to our claims team via email, post or fax.Email: email@example.com Post: GPO Box 4108, Sydney NSW 2001Fax: 1300 725 424 or +61 2 8275 9650
If you’re insured through a broker please contact them. After hours you can call our 24-hour helpline on 133 723.
If you bought your insurance directly from QBE, contact us.
During business hours please contact your broker.
After hours you can call our 24-hour helpline on 133 723.
If you’ve been injured by a driver with QBE CTP insurance call 133 723 (Mon-Fri 8.30am-5.30pm).
If you’re a QBE CTP policyholder who’s caused an accident in which someone else has been injured we’ll manage their claim on your behalf.
Our CTP checklist explains the process.
Check our state-by-state guide to find out what you need to do.
Our step-by-step guides explain what happens next.
If you’re insured through a broker simply contact them to tell them you need to make a claim. Many brokers will guide you through the process and liaise with us on your behalf.
If you need urgent help out of hours you can reach us 24 hours a day on 133 723.
Normal underwriting terms and conditions apply. Refer to the Product Disclosure Statement to decide if a product is right for you.