Need to claim? We’re here to help. Select your policy to find out what to do.
You can lodge a claim by submitting a claim form to our claims team via email, post or fax.Email: firstname.lastname@example.org Post: GPO Box 4108, Sydney NSW 2001Fax: 1300 725 424 or +61 2 8275 9650
If you’re insured through a broker please contact them. After hours you can call our 24-hour helpline on 133 723.
If you bought your insurance directly from QBE, contact us.
During business hours please contact our claims team on 1300 790 723
After hours you can call our 24-hour helpline on 133 723.
You can lodge a claim by submitting a claim form to our claims team via email, post or fax.
Post: GPO Box 4323 , Melbourne Vic 3001
Fax: 03 9246 2606
During business hours please contact your broker.
If you’ve been injured by a driver with QBE CTP insurance call 133 723 (Mon-Fri 8.30am-5.30pm).
If you’re a QBE CTP policyholder who’s caused an accident in which someone else has been injured we’ll manage their claim on your behalf.
Our CTP checklist explains the process.
Check our state-by-state guide to find out what you need to do.
Our step-by-step guides explain what happens next.
If you’re insured through a broker simply contact them to tell them you need to make a claim. Many brokers will guide you through the process and liaise with us on your behalf.
If you need urgent help out of hours you can reach us 24 hours a day on 133 723.
Normal underwriting terms and conditions apply. Refer to the Product Disclosure Statement to decide if a product is right for you.