Our vision and values

Our vision

To be the insurer that builds the strongest partnerships with customers.

Our customers are defined very broadly and include our major trading partners, brokers, agents, insureds, policyholders, claimants as well as our most important asset, our own people.

Our purpose

We give people the confidence to achieve their ambitions.

Everyone has ambitions and goals - both personal and professional.

We give people the confidence to achieve them by helping them manage risks so they can focus on the outcome they desire, not the potential barriers holding them back.

Our values

ONE QBE is an acronym for the six values that drive the day-to-day behaviour of our people.

Our ONE QBE values are:

  • Open Minded
  • Networked
  • Empowered
  • Quality Approach
  • Business Acumen
  • Excellent Outcomes

ONE QBE, and the six values it represents, is the common thread that makes us ONE team of people whenever and wherever we do business in the world.

Contact us

Need more help?

Call 133 723 Mon-Fri 8am-8pm, Sat 8am-1.30pm (AEST)