QBE Australia and New Zealand’s Social Media House Rules

Thanks for your interest in QBE’s social media platforms - we’ve created them for you to enjoy and we welcome your contribution, as well as any questions, feedback and comments you may have. By using our social media platforms, you agree to abide by the following house rules. These rules are designed to ensure this a positive space where all our customers, followers and visitors can engage in safe, fair, on-topic discussion. What you see on QBE’s social media does not reflect QBE’s opinions.

  • Do not post any offensive material Any posts containing offensive, threatening, obscene, defamatory, hateful, discriminatory and/or violent language or content will not be tolerated. Similarly, do not post or link to any sexually explicit material.
  • Do not post any harmful content This includes any links to, or files or websites that contain harmful viruses.
  • Do not post any misleading or infringing content We reserve the right to remove any posts that contain misleading, inaccurate or inappropriate information about QBE, our products or our people. Similarly, do not post any content that infringes on someone else’s intellectual property.
  • Do not spam, troll or post excessively repetitive messages Please refrain from posting anything that contains spam (i.e. off-topic messages that promote or endorse other products or services), aims to troll (i.e. to provoke or incite disruption and argument) or is excessively repetitive, including complaints that have previously been responded to.
  • Protect your own and other’s privacy QBE’s social media is a public space. Make sure you protect your own and other’s privacy by not posting any personal or sensitive information about yourself or others, such as your phone number, address, email address, policy or claim number. Your privacy is important to QBE – to understand more on how your information is being collected and used, please see our Privacy Policy. If you think someone's post infringes your legal rights, please notify us at complaints@qbe.com.

If anything you post breaches the above rules, we reserve the right to delete the content and you may lose your right to participate on QBE’s social media platforms. QBE reserves the right to block any offenders from the page.

Here is our full Social Media Terms of Use.

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