QBE contacts

Quotes, sales and customer service

For more information about our products, get a quote, buy insurance or update your personal details:

  • Call 133 723 Mon-Fri 8am-8pm, Sat 8am-5pm (AEDT) 
  • To find out more about our personal insurance products go to get a quote


  • Call our 24-hour claims hotline on 133 723 
  • If you arranged your policy through a broker contact them or call us on 1800 023 387
  • For claims information and checklists go to claims


Please note, we don't accept payments made in person. Payments can be made by phone (133 723), mail, online or at your local Post Office.

Financial hardship

  • If you're experiencing financial hardship we'll do our best to help. Find out about the financial hardship process and how to lodge an application


  • How to resolve a complaint about our products or services


  • Meeting your expectations is important to us and we value your thoughts on how we’re doing. To give feedback contact us or visit us on Facebook or Twitter. We're online from 8am-6pm (AEST).

Media enquiries


Code of Practice

  • We're proud to support the Code and are committed to helping our customers better understand their rights when buying insurance, making claims, resolving a complaint or experiencing financial hardship.


  • We're committed to safeguarding your privacy. Find out more about how we safeguard your personal information.