QBE Australia and New Zealand today announced that Jon Fox has been permanently appointed as Executive General Manager of Claims.
Fox has been in the role in an interim capacity since September last year, having previously headed up the Elders Insurance Division for more than five years.
CEO Pat Regan congratulated Fox on the appointment and on the progress already made whilst acting in the role.
“Delivering a claims service that is responsive, fair and efficient is critical for QBE to achieve its goals.
“During his time as interim EGM of Claims, Jon has taken steps to improve our claims performance and is reinvigorating our claims management approach.
“With Jon’s strong guidance and encouragement, we’re seeing improvement in the way we manage, monitor and measure claims in order to provide the best possible service to our customers.
Fox has had significant claims management experience throughout his career, holding senior claims roles at AMP General, GIO, Suncorp and then with Elders Insurance where he lead the formation of the Elders National Claims function. He joined Elders Insurance in 2002 and was General Manager since 2011.
Regan also announced that Andrew Corbett had been permanently appointed as General Manager of Elders Insurance, having been acting in the role for ten months.
Both appointments take immediate effect.
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