We’d like to hear from you within 30 days, so we can get your refund to you quickly.
Even if we don’t hear from you in that time, we still believe you may have bought insurance you didn’t need and we’ll send you a partial refund. Your policy will continue up to its expiry.
If, after receiving the partial refund, you decide you want to cancel your policy, please contact us and we’ll pay you the balance of the refund. At that time your cover will cease.