Making A Claim

Report claims early

If one of your employees suffers a work related injury, you need to:

ensure first aid is provided to the injured worker
call an ambulance if emergency medical treatment is required
ensure the injured worker attends a doctor for treatment in cases where the injury is not an emergency but medical assistance is required
report notifiable injuries to WorkSafe Victoria
make an early notification of the injury to QBE as soon as possible but within 48 hours for any significant injury claim.

How to make a claim

To make a workers compensation claim, you will need to:

provide the injured worker with a claim form
complete an Employers Report of Injury
electronically lodge the claim form via the WorkSafe Victoria website and forward original documents by post.
upon receiving the completed claim form and the WorkCover Medical Certificate from the injured worker, submit the claim to QBE within 7 working days.

Once you have notified QBE of an injury, we will implement our case management strategies, assess the claim and notify you of the liability decision.