Information for Travellers
| Important advice for Policyholders of QBE Travel Insurance | |
| Severe Flooding, Fiji [PDF] | 24 January 2012 |
| Christchurch Earthquake, New Zealand [PDF] | 23 December 2011 |
| Qantas Grounding [PDF] | 31 October 2011 |
| Volcanic Ash Cloud, Chile [PDF] | 17 October 2011 |
| Severe Flooding, Thailand [PDF] | 10 October 2011 (updated 28 October 2011) |
| Qantas Strike [PDF] | 15 September 2011 (updated 27 October 2011) |
| Volcanic Ash Cloud, Chile [PDF] | 15 June 2011 |
| Volcano, Iceland [PDF] | 23 May 2011 |
| Severe Flooding, Thailand [PDF] | 31 March 2011 |
| Earthquake and Tsunami, Japan [PDF] | 11 March 2011 (updated 15 and 21 March 2011) |
| Earthquake, New Zealand [PDF] | 22 February 2011 (updated 23 February and 4 March 2011) |
| USA Severe Weather Disruption [PDF] | 2 February 2011 |
| Cyclone Yasi, Queensland [PDF] | 2 February 2011 |
| Civil Unrest, Egypt [PDF] | 31 January 2011 (updated 2, 4, 9, 11, 14 February 2011) |
| Queensland Catastrophe, NSW & Victorian Floods [PDF] | 12 January 2011 (updated 17 January 2011) |
| Queensland & NSW Floods [PDF] | 10 January 2011 |
| Europe/UK Severe Weather [PDF] | 22 December 2010 |
| Commonwealth Games [PDF] | 24 September 2010 |
| Earthquake, New Zealand [PDF] | 6 September 2010 |
| British Airways Strike [PDF] | 25 May 2010 |
| Volcano and Associated Ash Cloud, Iceland [PDF] | 12 May 2010 |
| Volcano, Iceland [PDF] | 20 April 2010 (updated) |
| Cyclone Tomas, Fiji [PDF] | 16 March 2010 |
| Civil Unrest, Thailand [PDF] | 16 March 2010 (updated 30 April 2010 and 21 May 2010) |
| British Airways Strike [PDF] | 16 March 2010 |
| Chile Earthquake [PDF] | 16 March 2010 (updated) |
| Samoa Earthquake and Tsunami [PDF] | 6 October 2009 |
| Sumatra Earthquake [PDF] | 2 October 2009 |
| Swine Influenza [PDF] | 28 May 2009 |
Subscribe to smartraveller.gov.au to keep up to date on the latest travel advice and warnings.
Other useful tips
Before you travel
- Log in and view your existing policy details
- Take your Certificate of Insurance and our emergency and medical assistance information with you on your trip.
- Place your travel insurance policy, Certificate of Insurance, passport details and credit card numbers in a safe place.
- Keep an additional copy of your travel documents and itinerary in a separate place to the originals and leave a copy with someone back home.
- Pack a change of clothes and toiletries in your hand luggage, in case your bags are delayed or lost.
- Subscribe to www.smartraveller.gov.au to receive up to date travel advice.
While you are travelling
- Always carry your travel documents and passport with you.
- Always have the QBE Assist emergency contact details with you.
- Never leave luggage unattended. Always ensure your valuables are in a safe and secure place.
- In the event that something should go wrong and you want to make a claim, please ensure you obtain a copy of any medical, police or airline reports, the contact details of any treating doctor or hospital you attend, and keep any receipts for payments or purchases in support of your claim.