Existing Customers
Log in and view your policy
If you have an existing travel insurance policy with QBE, you can log in and view your existing policy online:
- to amend, extend or cancel a policy
- buy additional benefits
- apply for cover for an existing medical condition
- confirm a transaction
- print a copy of your Certificate of Insurance and Product Disclosure Statement.
QBE provides efficient travel insurance claims handling by giving you the option to make a claim either overseas or upon return to Australia.
Claims can be lodged 24 hours a day, from virtually anywhere in the world. You can:
- Download a claim form
- Telephone within Australia 1300 555 017
- Telephone Internationally +61 3 8523 2777
- Email travel.claims@qbe.com
You can help us speed up the processing of your claim by following the instructions on the Claim Form, which will advise you of what documentation you need to provide to us to support your claim.
Contact QBE if you would like more information or are unable to access the claim form.