Requiring medical attention is stressful at the best times, even when you're at home. Imagine being in a place where appropriate medical facilities are not available and you can't ask for help because you don't speak the language.
QBE's 24/7 worldwide medical and emergency assistance team, QBE Assist, is a team of trained medical experts and insurance specialists who are available at any time, and from anywhere to assist travellers. This Australian-based team coordinates medical evacuation when required and repatriation back home to Australia. They render emergency assistance to policyholders who become seriously injured or ill whilst travelling abroad or where an incident disrupts their travel plans. This service is worldwide, and works in conjunction with numerous hospitals, healthcare groups and other service providers internationally.
QBE's team is on hand to:
For Emergency Assistance
QBE Assist can be contacted, toll free, from virtually anywhere in the world.
When you call for assistance, please have the following information available:
| If you're overseas | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Telephone from |
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If you cannot use the toll free numbers listed above, please contact QBE Assist directly:
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| If you're in Australia | ||
| Emergency Assistance | 1300 555 019 | qbeassist@qbe.com |
| Customer Service | 1300 555 017 | travel.service@qbe.com |