Questions & Answers
Landlords Insurance Q&As
This information is specific to QBE Landlords Cover policies. If you have a more general question about your insurance, please contact us.
Q. What events am I covered for?
A. You are covered for loss or damage caused by insured events.
Q. Can I cover myself for damage caused by my tenants?
A. Yes, you have the option for an additional premium to cover yourself for damage by tenants up to $10,000 after the excess of $750 is deducted on either your building or contents or both.
Q. What about loss of rent?
A. You have cover for loss of rent as a result of your property not being fit to live in while it is being repaired or rebuilding is taking place.
Q. What is Legal Liability cover?
A. Legal Liability protects you if you become legally liable as an owner for bodily injury or death to another person or for loss or damage to another person’s property.
Q. What should I do if I need to claim?
A. Call us 24 hours a day on 133 723.
Q. How do I calculate my sum insured?
A. Use our quick and easy online calculators to help you decide the sum insured.
The replacement cost of your investment property may vary depending on its design, features, fixtures and fittings. You should also consider whether you need a professional valuation.
Q. Will my home be covered if I left it unoccupied between tenants?
A. Yes. You’re covered for unoccupied/unfurnished circumstances between tenants for up to 30 days. For longer periods, please call us.
Q. Is fusion cover standard with your policy?
A. Your policy covers you for fusion of household electric motors up to $1,000 after we have deducted the excess and depreciation where applicable.
Q. Do you cover building costs?
A. As part of your sum insured, you are covered for building costs following damage to your investment property including temporary protection of your property, removing debris from the site, employing an architect or surveyor, demolition, and complying with statutory notices relating to the repair or rebuilding of your property.
Q. What is the Building Sum Insured Safeguard?
A. The Building Sum Insured Safeguard benefit is all about peace of mind. It protects you if you correctly use the full Home Building Calculator (not the quick version) to calculate your sum insured and the estimate it provided was inadequate. If this happens, the Safeguard benefit covers you for up to 30% more than your building sum insured payable in the event of total loss. You will need to provide a copy of the Building Replacement Estimate in the event of a claim so please download and save a copy of the full report and keep a printed copy in an off-site location.
The Safeguard benefit also protects your sum insured if the increased cost of repair over and above your sum insured was directly caused by a catastrophic event.
More information regarding this benefit can be found in the Product Disclosure Statement and Policy Wording.