Privacy Promise
Privacy promise
QBE is committed to safeguarding your privacy and the confidentiality of your personal information. We will only collect personal information from you or about you that is relevant to your insurance policy, for the assessing and processing of claims. So it will be used in a way you would reasonably expect.
The personal information collected may include personal details, construction details, financial information and arrangements.
Without this personal information we may not be able to issue insurance cover or process claims. We, or our authorised agent, may disclose your personal information to:
- an investigator, assessor or state or federal authority (for the purpose of investigating or assessing your application or a claim);
- a lawyer or recovery agent (for the purpose of defending an action or recovering our costs);
- another insurer (for the purpose of seeking recovery or to assist them to assess the insurance risk) or a reinsurer; or
- any insurance reference bureau (for the purpose of recording any claims made upon us under this policy).
- personal information may also be obtained about you from the above people or organisations.
In addition, we will:
- give you the opportunity to correct your personal information, or obtain access to it, (some restrictions and a fee may apply); and
- provide our dispute resolution procedures to you in respect of any complaint you may have regarding your personal information.
Further information can be obtained by contacting our Compliance Manager by phone on (02) 8227 8260 by fax on (02) 9221 1330 or email: compliance.manager@qbe.com