Our Executive Team

Colin Fagen, Chief Executive Officer - Australian & NZ Operations

MBA, BCom
Colin has been involved in the insurance industry for over 20 years. His extensive career has covered operational, marketing, relationship management and senior executive roles across all classes of general insurance. During his time at QBE, Mr Fagen has served in a number of senior executive roles in Australian Operations. He most recently held the position of Executive General Manager - Intermediary Distribution, where he provided strategic leadership and operational management to the various business units that provided services to all Australian intermediaries. Today, these intermediaries include the four international brokers, major broker cluster groups and several hundred mid-size brokers and authorised representatives.

Jenny Boddington, Chief Executive Officer - QBE Lenders' Mortgage Insurance

Jenny is Chief Executive Officer and a director of QBE Lenders' Mortgage Insurance Limited. She is also a director of QBE Mortgage Insurance (Asia) Limited based in Hong Kong. Prior to her appointment as CEO, Jenny oversaw the Risk and Operations function of the QBE LMI business, bringing together Underwriting and Customer Services, Claims and Loss Mitigation, Business Solutions and Technology and Credit Risk Management Business units. Before Jenny's appointment to this role in March 2008, she was Head of New Business Ventures for QBE LMI, having joined the company in 2005. Jenny has more than 20 years' experience in strategy, investment banking and private equity. Previously, she was Director of Private Equity for Deutsche Asset Management and, prior to that, Director of Deutsche Bank investment banking in Sydney and in London. Jenny has a Masters Honours degree in Metallurgy, Economics and Industrial Management from Oxford University.

Jason Brown, Chief Risk Officer

BEc (Syd), CA
Jason is a Chartered Accountant who has been involved in the financial services industry for over 20 years, including in consulting, audit and senior executive roles. He joined QBE Australia in 2002 and has previously held the roles of General Manager, Finance and Technical; and Executive General Manager, Technical & Operations. In his current role, Jason is responsible for overseeing the risk, actuarial and reinsurance functions, as well as strategy, business analytics, legal, internal audit, fraud, governance, business continuity, customer relations and compliance.

Tony Forward, Chief Information Officer (CIO)

Tony is Chief Information Officer (CIO) for QBE Australia. Prior to joining QBE, Tony worked for most of last year in a consulting role to Insurance Australia Group, including as acting Head of Direct Insurance Technology at IAG and as a key contributor to developing the group IT strategy. In his more than 20 years in financial services, Tony has held various leadership positions with BT Financial Group and Westpac Banking Corporation. As CIO, Tony is responsible for all aspects of IT across Australia as well as the delivery of Group IT projects. He is a member of the Institute of Electrical Engineers and the Australian Institute of Company Directors, and has significant governance experience in corporations and in  charity and not for profit organisations.

Jason Hammond, General Manager, Workers Compensation

CPA, MBA
Jason Hammond has 18 years experience in Workers Compensation, the last seven with QBE. Jason previously held senior roles in both Victoria and NSW, dealing extensively with regulators, brokers, clients and other key stakeholders.
As General Manager, Workers Compensation, Jason leads a unit which provides insurance cover and services in all states and territories except South Australia, where we provide a consulting and advocacy service; and Queensland, where a state government system is in place. QBE is the largest Workers Compensation insurer in Australia, with approximately 1200 Workers Compensation people with strong local knowledge in over 20 branches.  Jason has a keen interest in continually pushing the boundaries of Workers Compensation business units to achieve greater results in customer satisfaction, operational performance and staff engagement.

George Katsogiannis, Executive General Manager - Claims

George has over 30 years experience in the insurance industry, with the past 23 years spent at QBE, across a diverse range of roles, predominantly focusing on Workers Compensation and CTP insurance, including all aspects of sales, underwriting and claims.  In 2011 he was appointed Executive General Manager Claims responsible for the strategic direction of claims with an emphasis on implementing a consistent claims operating model across the country.  In addition he oversees all catastrophic events, audit and technical components related to claims.

Sally Kincaid, Chief HR Officer

Sally Kincaid is Chief HR Officer for QBE Australia and New Zealand.  Prior to this appointment, Sally, in her capacity as a senior HR executive, has consulted to CEOs on the review and formulation of business operating models, business restructuring and transitional change management and senior team effectiveness.  Prior to this, Sally was the Executive Director of People & Performance at ING Australia where she led the people integration of INGA (now One Path) into ANZ. Before joining ING Australia, Sally was Director and Head of Human Resources for Citi's investment and corporate bank in Australia and New Zealand.  With over twenty-three years of experience, extending across HR and Change Management, Sally's career has spanned New Zealand, UK and Australia.

Tony MacRae, Executive General Manager - Intermediary Distribution

Tony has over 30 years' experience in general insurance. He joined QBE in 2006, and previously held the position of Executive General Manager Corporate Partners & Direct. As head of Intermediary Distribution, Tony is responsible for a unit that controls in excess of $2.2 billion premium income and $1.3 billion in managed funds, with over 2,500 staff. This includes International Brokers, Australian Intermediaries, Workers Compensation, CTP and Motor Trades business units. Prior to working at QBE, Tony held senior roles at IAG and CGU.

Tim Plant, Executive General Manager Corporate Partners and Speciality

BAgrSc, GradDipAgEc, MBA, AMP (Harvard), GAICD
Tim has more than 20 years experience in the insurance and reinsurance sector, both in Australia and internationally. He has served in a number of senior executive and board roles, most recently in the role of Managing Director, Elders Insurance since its acquisition by QBE in 2009. Tim is now responsible for Corporate Partners and Specialty, a business unit which controls in excess of $1.6 billion of GWP and includes Underwriting Agencies, Elders Insurance, Direct Distribution and Aviation.

Shaun Standfield, General Manager, Australian Intermediaries

MBA, B.Bus, Adv.Dip.Fin.Serv., GAICD
Shaun has been with QBE for nearly 10 years, and has held previous senior roles in workers compensation, sales, claims and operations.
As General Manager, Australian Intermediaries, Shaun leads a unit dedicated to the specific needs of our trusted intermediary partners and their respective clients. These include general insurance brokers and authorised representatives who provide insurance solutions to a selection of clients ranging from individuals, families and small to medium businesses to large Australian and multinational organisations. Australian Intermediaries offers award winning levels of service, competitive products and dedicated professional staff who are able to work with our intermediary partners and their clients to offer precisely the right solution to match their needs.

Victor Walter, Chief Financial Officer

Victor's team upholds QBE Australia’s Finance vision to be the first choice for our customers and investors, balancing financial integrity and supporting the future growth of the business and its people. Victor oversees the company’s financial governance, tax advisory services, financial operations, decision support, quality assurance, operational risk, transactional accounting, reporting and analytics.

Richard Wulff, Group General Manager - Credit & Surety

DRS
Richard was appointed Group General Manager of QBE’s Credit, Surety and Political Risk in October 2009. He is now responsible for our Trade Credit and Surety portfolios across the globe, and for Austral. Prior to commencing at QBE, Richard did a brief stint in India as Chief Underwriting Officer, writing all major non-life lines of business. Richard received his business degree in his native country of Holland. After spending a decade with NCM in Amsterdam and Dublin in direct underwriting and reinsurance, Richard moved onto Munich Re. In his role, he led various groups in the credit, surety and political risk reinsurance area.